HOW WE CAN HELP

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Personalised health+care services broker and 24/7 concierge. We work for consumers.

1. HOME HEALTH

Physiotherapy, exercise and social support check-ins
Pet care
Maintenance, cleaning, landscaping and garden care

2. TRANSPORT

Medical appointments and chemist runs
Social support outings, grocery, leisure and family visits
Travel planning & coordination

3. COMMUNITY

Capacity building programs & micro enterprise
Tourism and excursions
Respite and short term accomodation
Learning, training and development programs

Service Suites

Why use a Service Broker?

Name: Support at Home Policy Ready
Address: AU

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START YOUR APPLICATION

Find an approved provider. Find accommodation. Social support, mental health, coaching and mentorship programs, micro enterprise.

Our expertise is insured and covers a comprehensive range of applications. DVA: Registration for health and community providers to serve the veteran community. TCP: Accreditation for delivering short-term Transition Care Programs. Grants: Strategic submission and management of competitive government funding. Aged Care: Provider registration with the Aged Care Quality and Safety Commission. NDIS: Full registration support and Practice Standard self-assessments. ISO: Implementation of management systems for global ISO Certification. ASQA: RTO registration and compliance for the vocational education sector. School Registration: Navigating State School Registration Authorities (such as NESA) for non-government schools.

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WHEREVER YOU ARE, WE MEET YOU THERE

A history of volunteer programs, humanitarian aid and public service leadership, Ausculture is on a mission to give back. Launched in 2021, Ausculture's team extends its private service model after more than 10 years in the industry. Subsidised services are available through your health cover. Our charity work is only made possible by our generous donars.

Services

Travel, transport
Social support, mental health, coaching and mentorship
Pet care, maintenance, landscaping

Book a service

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HOME DELIVERY

home modifications
Equipment, supplies and logistics coordination
We also publish written guides and handbook and informational videos

We provide specialist audit preparation and compliance support that is insured across a range of registrations and licences. DVA: Clinical governance reviews and billing compliance for veteran health services. TCP: Mid-program evaluations and restorative care documentation audits. Grants: Acquittal support and performance reporting to ensure future funding eligibility. Aged Care: Preparation for unannounced visits and Quality Standard performance assessments. NDIS: Evidence gathering and internal audits for Quality and Safeguards Commission cycles. ISO: Surveillance audit preparation to maintain your ISO certification status. ASQA: Self-assurance reviews to meet the Standards for RTOs and legislative requirements. School Registration: Compliance health checks against State Regulatory Authority manuals (e.g., NESA/VRQA).

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NORWEST GOLF CLUB

Tourism, travel. home modifications, landscaping, maintenance. property management, maintenance.

True scalability is achieved when your systems work harder than your staff. By integrating our specialised platforms for clinical care planning and risk assessment, you gain the capability to deliver high-quality, data-driven outcomes with precision. Automated auditing and compliance modules ensure you are always "audit-ready," mitigating risk without the manual oversight.

On the operational side, these systems expand your capacity by streamlining HR, training, and financial funds management. From data-driven rostering to real-time budget tracking, AI and automation eliminates repetitive tasks, reduces human error, and provides the visibility needed to manage more patients without increasing overhead.

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PICK US

If you value a specialised team of healthcare professionals, dedicated specifically to support you, we are local to the Hills Shire Council and surrounding suburbs to be part of our growing community. If you need private services or government-funded through medicare or your insurance provider, we satisfy all the compliance requirements. When you join us, you're part of our team and will learn more about prioritising you and investing in your health through our proven programs, professional resources and quality assurance framework.

Clinical and care managment teams work alongside a variety of administrative associates and professional services consultants on a project basis. Hourly, short and long-term retainers are available. Base hourly rates range from $100 to $150, with fixed quotes for projects and capped daily or weekly rates to keep our scope of work transparent and billables simple to understand. Work is insured and carried out through all available methods; in-person, remote, online, via phone and video conferencing.

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CLINICAL CARE AND ADLs

Community Nursing
Physiotherapy
TeleHealth
Case (Care) Management or Support Coordination
Care Budgeting and Funds (Plan) Management (inc. procurement of consumable, meals, supplies and equipment)

Contract our team for aged care services, facility staffing or management, including independent living, out-patient centres, home and telehealth environments. We deliver frontline care, nursing, allied heath, and care management services which all include professional consultancy and advisory support.

Our clinical care and support teams have a rich history of volunteering, missions, humanitarian aid and public service leadership. Since 1995, our founders are on a mission to give back, starting in the Philippines, establishing in the United States and now operating in Australia since 2021. Specialised services are accredited and insured, with competencies in clinical governance, medication safety, comprehensive care, cognitive impairment, palliative and end-of-life care.

About

Ausculture Community Services Pty Ltd supports your private health, community wellness and care service environment every step of the way. gedCare PolicyPath is a policy and procedure product, part of a suite of PolicyPath systems developed by Zoya Healthcare Business Solutions. We are an up-and-coming industry expert in aged, disability, nursing and community care services, helping new and existing services get audit-ready—fast. Our materials and systems align to the Australian Strengthened Aged Care Quality Standards (SACQS 2025), reviewed by professionals with decades of experience in the sector and now used by over 30 aged care service providers across Australia.

About

The Australian Standard

THE NEW AUSTRALIAN AGED CARE STANDARD

A Global Standard. Are you compliant with the new Strengthened Aged Care Quality Standards (SACQS 2025)? Australia’s new aged care reforms are live and they're a global benchmark. If you're setting up - or just getting compliant - AgedCare PolicyPath gives you an edge with everything you need to meet the new SACQS requirements.

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THE PERSON

Focuses on the rights, dignity, identity, and preferences of older people. It places the individual at the centre of care and requires providers to uphold human rights and deliver culturally safe, inclusive services.

Standard is covered in Policy:

Person-Centred Care and Rights Policy
Information and Privacy Policy

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THE ORGANISATION

Covers governance, leadership, and organisational systems. It ensures providers are accountable and operate in a way that supports safe, effective, and high-quality care through risk management, continuous improvement, and workforce capabilities.

Standard is covered in Policy:

Governance and Accountability Policy
Risk and Compliance Management Policy
Emergency and Disaster Management Policy
Feedback and Complaints Management Policy
Information and Privacy Policy
Workforce Capability Policy
Workforce Conduct and Supervision Policy

THE RESIDENTIAL COMMUNITY

This standard focuses on residents living in aged care homes feel safe, respected, and connected. It focuses on creating inclusive, comfortable environments where people can live with dignity, maintain social connections, and participate in daily community life.

Standard is covered in Policy:

Residential Life and Participation Policy
Environment and Shared Living Policy
Visitors and Social Support Policy

FEEDBACK

"Noticeaby improved, detailed and aligned with the new standards. Tailored for your team and easy to follow."

Quality Assessor - Aged Care Quality and Safety Commission (informal feedback)

"Saved us months of work on research, review and drafting."

QA Compliance Manager, NDIS and Aged Care Provider

Partner or Franchise

Partner with us or Franchise

Start 3-Minute Spot Check

We are a team of up-and-coming industry experts in aged, disability, nursing and community care services, with decades of combined experience in the sector. Our new and existing partners grow fast because of our in-house developed systems which align with the Australian Strengthened Aged Care Quality Standards (SACQS 2025). More than 30 aged care service providers across Australia use our system.

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