Professional Management Services Agency and Concierge

About ZHBS

Zoya Healthcare Business Solutions Inc. provides local businesses with professional management services and systems. Small and medium teams expanding internationally rely on our specialization in healthcare project management and consulting. New or existing clinical practices and healthcare providers trust our decades of combined expertise in Compliance as a Service (CaaS). With 24/7 on-call support, onsite leadership, and tailored helpdesks, executives and frontline personnel alike navigate regulatory requirements to optimize their workflows.

Our journey pre-dates 2015, developing leadership in clinical and quality management systems across all GRC levels and medical settings. To date, management consulting services are heavily focused and invested in Australia, where our expertise in the healthcare industry continues to grow in sectors like senior care, disability services, nursing, and community services. Our teams help new and existing services get audit-ready, significantly reducing Time to Market (TTM) with applied best practices, automated workflows, and smart systems that align to the Australian Standards. Our systems are used by over 30 healthcare service providers across Australia. They are frequently updated and professionally reviewed, withstanding scrutiny of Australian regulatory bodies like the Aged care Quality and Safety Commission and the NDIS Quality and Safeguards Commission.

About

HOW WE CAN HELP

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"Human-Led Intelligence (HI) Broker for the Global Healthcare Industry"

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ROADMAPPING

Helping you establish a new service or prepare for your first audit with a clear, charted course. Professionally developed and practical compliance roadmaps that align to your business model, timelines, and resource levels — involved and on track.

R&D, market research, analysis and overall business planning to meet industry and sector standards (inc. cashflow modeling) Editable lite policy templates (no procedures). DIY logo and customization PolicyPath systems are built by Australian compliance professionals

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BUILD OUT

Professionally implemented policies and procedures. Hands-on support at every stage. Cutting-edge compliance systems and tools, automating workflows for onboarding, tracking, monitoring, and reporting. A support team of professionals who roll up their sleeves to prioritise what you want done.

Administrative process support to align with industry and sector standards Full policy & procedure PolicyPath system with branding and design inclusion Project management, productization and service development Company setup, acquisition selection, due diligence and change management

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STRATEGIC ADVISORY

Planning and preparation for your company's evolving needs. Change management as you grow and innovation when you scale. Accountability integral to the mission and vision.

Advanced oversight, systems, data analysis and navigation of industry and sector Full suite of Team LifeSaver services, workflows, networks and resources Real-time audit readiness, targeted preparation and gap analysis Tailored implementation support available Service scaling and expansion

Partnerships

Invest in a Partnership or Franchise Opportunity

Name: Support at Home Policy Ready
Address: AU

Expression of Interest

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START YOUR APPLICATION

Navigating the complex landscape of regulatory standards requires precision and deep sector knowledge. Our team provides end-to-end support to help your organization secure the licences and registrations necessary to operate, scale, and access government funding. We take the administrative burden out of compliance, ensuring your applications are "audit-ready" from day one.

Choose your pathway: Veterans Affairs, Senior Care, Disability Services, or Educational. Pursue grants for your startup. Our expertise is insured and covers a comprehensive range of applications. You'll have everything you need to satisfy private, government, medicare or insurance provider compliance requirements. No need purchasing unnecessary software, resources, or administative employees as we are your team of healthcare professionals, giving you access to shared resources and systems already aligned with the right quality standard framework and professional network.

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AUSCULTURE COMMUNITY SERVICES

Officially launched in Australia, 2021, our Founders' life work has always been to give through volunteer programs, humanitarian aid, public service leadership, and international missions. Services are expanding into the United States after more than 10 years serving Australian communities. Seek a partnership with this initiative which is setup and fully operational. See the "Start From Scratch" tab to explore establishing your own.

Services: Travel, transport, tourism and accommodations, advocacy programs for social support, mental health, coaching and mentorship, pet care, maintenance, landscaping and home modifications, equipment, supplies and logistics coordination. Subsidized services are available through health cover. Charitable work is only made possible by generous donars.

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REAL-TIME AUDIT READINESS

Securing your accreditation is only the first step; maintaining it requires a culture of continuous improvement and rigorous documentation. Our team helps you bridge the gap between "daily operations" and "regulatory excellence." We conduct comprehensive gap analyses and internal mock readiness assessments to ensure you remain fully compliant, mitigating the risk of penalties and protecting your organization’s reputation.

We provide specialist audit preparation and compliance support that is insured across a range of accreditations and licences: Veterans Affairs, Senior Care, Disability Services, Educational and grant opportunities. In the end, you'll have everything you need to satisfy private, government, medicare or insurance provider compliance requirements. No need purchasing unnecessary software, resources, or administative employees as we are your team of healthcare professionals, giving you access to shared resources and systems already aligned with the right quality standard framework and professional network.

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BOOST CAPABLITY & CAPACITY

True scalability is achieved when your systems work harder than your staff. By integrating our specialised platforms for clinical care planning and risk assessment, you gain the capability to deliver high-quality, data-driven outcomes with precision. Automated auditing and compliance modules ensure you are always "audit-ready," mitigating risk without the manual oversight.

On the operational side, these systems expand your capacity by streamlining HR, training, and financial funds management. From data-driven rostering to real-time budget tracking, AI and automation eliminates repetitive tasks, reduces human error, and provides the visibility needed to manage more patients without increasing overhead.

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Home Health & Mobile Outpatient Clinics

Partner with a practice or agency that is setup and fully operational. See the "Start From Scratch" tab to explore establishing your own. Whatever your preference, you'll have everything you need to satisfy private, government, medicare or insurance provider compliance requirements. No need purchasing unnecessary software, resources, or administative employees as we are your team of healthcare professionals, giving you access to shared resources and systems already aligned with the right quality standard framework and professional network.

Work alongside clinical and care managment teams, supported by a variety of administrative associates and professional services consultants. You'll witness the entire lifecycle of our projects which are retainer-based, hourly rates ranging from $100 to $150, with fixed quotes for projects and capped daily or weekly rates to keep the scope of work transparent and billables simple to understand. Work is insured and carried out through all available methods; in-person, remote, online, via phone and video conferencing.

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Medical & Non-Medical Care Activities of Daily Living (ADLs)

Contract or join one of our accredited agencies or practices to gain authorization and referrals. Start delivering services as a community provider and get noticed for excellent clinical oversight, leadership, and quality assurance.

Physical Therapy
Nursing
TeleHealth
HomeHealth
24/7 On-Call and Administrative Support

Specialized services are accredited and insured: medication management (or phamacovigilance), integrated care (or holistic care), memory care (or Dementia and Alzheimer's Care), palliative and end-of-life care.

Policy Pathways

Ask about our PolicyPath Products

Senior Care Services Disability Services ISO Standards Veterans Affairs Educational

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